Consumer Information

In the event of a consumer dispute, the consumer can use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or the following alternative consumer dispute resolution entities:

Porto Consumer and Arbitration Information Center

• Rua Damião de Gois, n. 31 –Loja 6
  4050-225 Porto
  Portugal
• E-mail: cicap@cicap.pt
• Site: http://www.cicap.pt
• Phone: +351 225 508 349

For more information, consult the Consumer Portal at www.consumidor.pt

(under article 18 of Law no. 144/2015, of 8 September)