Dispute Resolution

Consumer Information

In the event of a consumer dispute, the consumer can use the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr or the following alternative consumer dispute resolution entities:


Porto Consumer and Arbitration Information Center


For more information, consult the Consumer Portal at www.consumidor.pt

(under article 18 of Law no. 144/2015, of 8 September)

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